Support Lead IT (Senior)

in Hamburg or Frankfurt am Main or Munich


Are you an ambitious, self-motivated IT Support Engineer that is capable of leading his own team? A good IT background is important as well as knowledge of client handling, ticketing systems e.g. Here you get the opportunity to start in a new IT company (strategic pillar from big sized parent company) that builds state-of-the-art IT platforms for global players. Apply today! 


Support Lead IT (Senior) / Support Leiter IT


Your Role:


  • Leading a team of 4 multi-lingual supporters (English, German, Spanish)
  • 1st and 2nd level Remote-Support, handing over 3rd level problems to the integration team
  • Remote Installation and Releases of Software Updates
  • Report Errors to the software testing team
  • Working accurately, discrete thinking 
  • Always forward-looking to make things more effective and solve problems in advance
  • On-Call Duty shared in Team


Your profile:


>3 years in IT Support, 1st and 2nd Level minimum


Most of the following techniques:


  • Win Server/Client, Linux 
  • Mobile Systems: Android, iOS
  • Apache, Oracle
  • Batch, Shell Scripting
  • Fluent English, German a big plus, Spanish a plus


Why joining us:


  • Job of wide scope
  • Startup Feeling
  • Inspiring office space, inspiring work, inspiring people


Apply now!



Send your cv and qualifications to bewerbung_ab@mediatys.com



Alexander Bertram

-Managing Director-

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